Services · AI Review Management
Built by us · Included with GBP Service 04 · AI Review ManagementReviews, answered the same day.
Built by us. Bundled into Google Business Profile. Reads sentiment in seconds, flags what matters, drafts replies that sound human. The two-star ones go to a human first.
Watch. Draft. Approve. Send.
Reviews arrive at the pace of search. The rhythm matches that. Live monitoring, drafts ready in seconds, human approval where it matters, weekly summary, monthly report.
- Multi-platform monitoring
- Sentiment classification
- Urgency ranking
- Alerts
- Reply queue cleared
- Negatives reviewed by human
- Themes surfaced
- Velocity tracked
- Star rating trend
- Sentiment by theme
- Top concerns
- Plain-English summary
- Review request flow
- Sentiment themes
- Service improvements surfaced
Reputation runs in real time.
Four reasons we built the tool ourselves and bundled it free.
A bad review left for a week costs you a month of new patients.
Healthcare clients see it most clearly. A two-star at the top of your listing sits there forever. We answer within hours, drafted by AI, approved by a human if the review is negative.
AI reads sentiment faster than people can sort the inbox.
By the time a clinic admin has triaged the new reviews, the urgent ones have been sitting for hours. Our model classifies on arrival and ranks the queue by what needs attention.
The replies sound human because the prompts are human.
We trained the drafting on real, approved replies. They do not read like templates. Negative reviews always wait for human approval before they send. We do not let AI pick the words on a hard one.
Sentiment trends reveal operations problems.
Three different patients mentioning long wait times in the same month is a real signal. The monthly report surfaces themes, not just the star average.
A live inbox. A report. A call. That's the lot.
Three surfaces. The Review AI workbench from the home page, the monthly reputation report, the quarterly strategy call.
The exact workbench shown on the home page, now running on your reviews. Click any review to read it. Draft replies sit ready for your approval.
Sent on the fifth. Star trend, sentiment by theme, top concerns surfaced, plain-English summary.
Thirty minutes. Review request flow review, sentiment themes, service-level changes the reviews suggest.
Star average held at 4.8 through April. Twenty-two reviews answered within four hours, two needs-attention reviews approved by a human before sending. The theme to watch in May is "appointment confirmation," mentioned by three patients.
Built for healthcare first. Now runs across verticals.
Healthcare brands lean on this the hardest. Schools, hospitality, real estate also run it.
Get a free audit for this.
Drop your website and a phone number. We send a real breakdown and the first three things we would fix.